FAQ

WP FloorMap is a WordPress plugin that turns your Engrain SightMap™ and PMS data into a rich library of blocks — interactive floor plans, real-time unit availability, tour scheduling, custom search and filters — that drop into any WordPress theme. Paired with the WP FloorMap Theme (bundled on the Launch plan), you get a complete property site, live in an afternoon, with your marketing team running the wizard and going live without a developer.

WP FloorMap Theme is a purpose-built WordPress theme that pairs with the plugin to give you a complete property site — live in an afternoon. A setup wizard reads your live property data and generates the entire site dynamically: homepage, property pages, floor plan galleries, unit modals, tour scheduling, search and contact flows — all wired up on day one.

The Theme ships with a rich library of visual blocks on top of the data-driven blocks from the plugin, so every page is fully composable in the WordPress block editor. Colors, typography, layouts and copy are all unlocked for editing after generation — no developer needed, no lock-in. It’s WordPress through and through: beautiful blocks, PMS-data-focused from WP FloorMap and visually-focused from WP FloorMap Theme.

The WP FloorMap plugin gives you direct access to every property-data block — SightMap, floor plans, filters, tour scheduling, analytics — plus a handful of visual blocks that let it drop into any WordPress site. By design, the plugin is not a complete site: it integrates seamlessly on top of an existing theme, which means you still need a theme underneath it. WP FloorMap Theme is that theme, fully functional out of the box, built around the plugin’s blocks and adding dozens more visual blocks for headers, heroes, galleries, testimonials, CTAs, content layouts and more.

On the Launch plan, the Theme comes bundled with the plugin at $399/month per site, with optional managed hosting for an additional $50/month — replacing an agency site build (~$20,000 one-time), an agency retainer (~$2,000/mo), an external hosting provider and a transactional email service. A better, more customizable site — for less.

Yes. WP FloorMap is built on top of the Engrain SightMap platform. You’ll need an active SightMap subscription for your property. Not yet on Engrain? Get in touch and we’ll help you find the right solution.

Once we have your Engrain data — which can take up to 4 business days — you can be live in an afternoon. On the Launch plan, your marketing team runs the wizard themselves. On Plugin, your developer installs and configures. On Studio plans, Foreword handles everything. We will not charge the monthly fee of your plan until Engrain has provided us access to your SightMap data.

Absolutely. WP FloorMap integrates seamlessly with both new and existing WordPress sites. Whether you’re running a custom theme, a starter theme or a page builder — it adapts out-of-the-box to fit your site’s design and architecture.

Managed hosting is an optional add-on on both the Launch and Studio plans. On Launch, it’s +$50/month on top of the $399/month base. On Studio, it’s also +$50/month on top of the listed monthly rate. When enabled, Foreword provisions your site on WP Engine with dev, staging and production environments, daily backups, CDN, SSL, automated WordPress core & plugin updates and a 24/7 managed support safety net.

If you already host WordPress elsewhere — your own WP Engine account, Kinsta, Pantheon, Flywheel, or an in-house provider — you can turn hosting off at checkout and we’ll ship the plugin and theme to your existing environment. You keep full control of DNS, deploys and the server.

WP FloorMap integrates with major property management systems including Yardi, AppFolio, RealPage and Entrata. Data sync is automatic — unit availability, pricing and floor plan details update in real time without any manual intervention.

Yes. Colors, typography, layouts and UI components are all customizable. On Studio plans, your included Foreword dev hours can be used for ongoing design refinements, custom blocks and new features.

The WP FloorMap plugin is compatible with all major page builders — Elementor, Avada, Divi, WPBakery and Beaver Builder — through both native Gutenberg blocks and a shortcode system, so you can embed interactive maps, search and unit data anywhere, regardless of your editor.

For the WP FloorMap Theme itself (bundled on the Launch and Studio tiers), Foreword builds exclusively on the WordPress block editor (Gutenberg). We prefer open-source solutions that don’t lock you into a single vendor’s editor — and the block editor is genuinely more powerful and flexible, with a richer extension ecosystem and no licensing dependency. The Theme, all custom blocks built on Studio and any bespoke work from Foreword are built on Gutenberg.

Yes! WP FloorMap includes beautiful native Gutenberg blocks alongside a visual shortcode builder. Drag, drop and configure — no code required. Whether you prefer the block editor or the classic editor, WP FloorMap works effortlessly.

Yes. WP FloorMap supports multi-property portfolios out of the box. The Portfolio block aggregates units across all your communities with a property switcher, cross-property search and shared favorites. Each property gets its own admin page for theme colors, fees, amenities and media.

Prospects book guided or virtual tours directly from the unit detail modal. You configure availability rules, time slots and tour duration from the admin panel. Bookings sync with Google Calendar or Outlook automatically, and prospects receive confirmation emails, 24-hour reminders via email and SMS and one-click cancellation links. Your leasing team also gets an ICS calendar feed they can subscribe to from any calendar app. When all slots are taken, visitors can join a waitlist.

Absolutely. Unlike a pure iframe embed, WP FloorMap renders unit cards, filters, modals and search results as native HTML on your domain. Search engines can hence crawl and index your unit data, amenities and floor plan content. Structured data, semantic markup and clean URLs all contribute to better organic visibility.

Three plans, three levels of involvement from Foreword:

• Plugin (from $129/mo per property): just the WP FloorMap plugin — the property-data (PMS) blocks plus the contact form builder — installed into your existing WordPress site by your own dev team. You bring the theme, the hosting and the dev hands. Best for agencies and in-house teams that only need the data-driven blocks.
• Launch ($399/mo per site, +$50/mo optional managed hosting): a complete, ready-to-go property site — plugin plus WP FloorMap Theme, which layers dozens of additional visual blocks (heroes, galleries, testimonials, CTAs, content layouts) on top of the plugin’s data blocks. Optional managed hosting on WP Engine. Foreword handles full setup; your marketing team takes the WordPress reins from there. Best for marketing teams comfortable with basic, no-code WordPress edits — or teams whose only dev needs are occasional and can be handled through hour packs.
• Studio (from $899/mo + $2,500 one-time setup): everything in Launch, plus an embedded development partnership. Foreword runs and maintains the site ongoing — custom blocks, child theme, design iteration, content updates — with 5 to 20 dedicated hours per month. Fully hands-off: no WordPress login required on your side, no theme tinkering, no content chores. Best for property teams that want to delegate the site end-to-end to a continuous Foreword partner.

All three plans require an active Engrain SightMap subscription. You can switch between plans at any time from the subscriber portal.

The Plugin and Launch plans have no setup fee, so you can get started risk-free. Annual billing on any plan saves you approximately two months. Get in touch and we’ll find the right arrangement for your portfolio.

On Studio plans, the one-time setup fee includes 25 hours of dedicated initial build; additional setup hours for complex projects are billed at $125/hour. Ongoing monthly overage is also billed at $125/hour, and unused monthly hours do not roll over. On the Plugin and Launch plans, dev hours are available at $150/hour or in packs of 10 hours at $1,250. We’ll always let you know before any overage work begins — no surprises.

Absolutely. You can upgrade or downgrade your plan at any time. If you’re adding properties or need more dev hours, we’ll help you find the right plan. Changes take effect at the start of your next billing cycle. You can change your plan automatically from the WP FloorMap subscriber portal.

Studio plans include a one-time $2,500 setup fee that covers 25 hours of dedicated initial build: creation and configuration of your custom version of the WP FloorMap plugin, running of the wizard, filling your content, configuring the SightMap integration, PMS data sync, tour scheduling, design iteration and initial QA testing. Additional setup hours for complex projects are billed at $125/hour. Plugin and Launch plans have no setup fee.

You do. Any child theme and custom blocks built for you under the Studio plan are your intellectual property — client IP, full stop. Foreword does not reuse client-specific work elsewhere: your custom blocks and child theme stay yours, including if you cancel or move off Studio. The underlying WP FloorMap plugin and WP FloorMap Theme themselves remain Foreword products, licensed to you for the duration of your subscription.

Yes. There are no long-term contracts — you can cancel your subscription at any time. You can cancel automatically from the WP FloorMap subscriber portal. Cancellation takes effect at the end of your current billing cycle. Your site will continue to function normally until then.

No. WP FloorMap is built with performance in mind. Assets are minified, scripts load only on pages that use the plugin, images and media load lazily and SightMap data is cached at multiple levels to minimize API calls. The result is a fast, responsive experience for your visitors.

WP FloorMap updates automatically through the standard WordPress update system. When a new version is available it appears in your dashboard alongside your other plugin updates — one click and you’re up to date.

Yes. All communication between your WordPress site and our API is encrypted over HTTPS. API keys are validated on every request, admin actions require WordPress capability checks and nonce verification and tour cancellation links use signed tokens. Visitor favorites are stored locally in the browser — no personal data leaves the device.

Yes. WP FloorMap fires custom Google Analytics events for map interactions, unit views, tour bookings and filter usage. Because the interface is rendered as native HTML — not inside an iframe — tools like Microsoft Clarity work natively, giving you full session replays and heatmaps across the entire property page.

All plans include support. Plugin and Launch plans include standard support. The Studio plan includes priority support. Enterprise portfolios (50+ properties) receive a dedicated CSM. All plans include email support; phone, WhatsApp and SMS are available on the Studio plan.

You can reach us via email or by using our contact form. The Studio plan includes phone, WhatsApp and SMS support, as well as a dedicated Slack channel for real-time communication with your Foreword contact.

Yes. Slack integration is included on the Studio plan. You’ll get a dedicated Slack channel where you can communicate directly with your Foreword contact, request features and track progress in real time.

Absolutely. We regularly ship new features at no extra charge: the WP FloorMap plugin gets ongoing updates that roll out to every Plugin, Launch and Studio site, while the WP FloorMap Theme (bundled on Launch and Studio) receives new blocks, layouts and patterns frequently — all delivered automatically to every site on those plans. You can also request features yourself: if Foreword determines a request to be of general use to other customers (rather than a highly specific solution for one particular need), we’ll build it at no charge and ship it to everyone. Bespoke or property-specific work happens through Studio plan dev hours or through dev-hour packs on Plugin and Launch. Foreword Development is a US-based company that does not outsource any work — every feature is built by our own team.