FAQ

WP FloorMap is a WordPress plugin that transforms your Engrain SightMap into a fully functional property website. It handles interactive floor plans, unit availability, tour scheduling, custom search and filters — everything a prospective resident needs, beautifully integrated into your WordPress site.

Yes. WP FloorMap is built on top of the Engrain SightMap platform. You’ll need an active SightMap subscription for your property. Not yet on Engrain? Get in touch and we’ll help you find the right solution.

Most installations are completed within a few business days. The one-time setup fee covers full plugin installation, SightMap integration, PMS data sync configuration and initial theme matching. We handle everything — you don’t need to write a single line of code.

Absolutely. WP FloorMap integrates seamlessly with both new and existing WordPress sites. Whether you’re running a custom theme, a starter theme or a page builder — we adapt the plugin to fit your site’s design and architecture.

WP FloorMap integrates with major property management systems including Yardi, AppFolio, RealPage and Entrata. Data sync is automatic — unit availability, pricing and floor plan details update in real time without any manual intervention.

Yes. Every WP FloorMap installation is theme-matched to your brand. Colors, typography, layouts and UI components are all customizable. On higher-tier plans, your included dev hours can be used for ongoing design refinements and new features.

WP FloorMap is designed to be compatible with all major page builders including Elementor, Divi, WPBakery and Beaver Builder. Our shortcode system ensures you can embed interactive maps and search blocks anywhere, regardless of your editor of choice.

Yes! WP FloorMap includes beautiful native Gutenberg blocks alongside a visual shortcode builder. Drag, drop and configure — no code required. Whether you prefer the block editor or the classic editor, WP FloorMap works effortlessly.

Our Starter plan includes your first month free. You only pay the one-time installation fee upfront, then the monthly subscription begins from month two. This gives you plenty of time to see WP FloorMap in action on your live site.

Additional development and support hours beyond your plan’s allocation are billed at $120/hour. We’ll always let you know before any overage work begins — no surprises.

Absolutely. You can upgrade or downgrade your plan at any time. If you’re adding properties or need more dev hours, we’ll help you find the right plan. Changes take effect at the start of your next billing cycle.

The one-time installation fee covers full plugin setup on your WordPress site: SightMap integration, PMS data sync, theme matching, tour scheduling configuration and initial QA testing. It’s a white-glove setup — we do all the work.

Response times depend on your plan: Starter includes standard 48-hour support, Portfolio and Enterprise offer priority 24-hour support, and Unlimited provides instant support. All plans include phone, WhatsApp and SMS support channels.

You can reach us via phone, WhatsApp, SMS or by using our contact form. Enterprise and Unlimited plans also include a dedicated Slack channel for real-time communication with your development team.

Yes. Slack integration is included on Enterprise and Unlimited plans. You’ll get a dedicated Slack channel where you can communicate directly with our engineers, request features and track progress in real time.

Absolutely. Your monthly dev hours can be used for custom feature development, design tweaks, new integrations or anything else your property site needs. Foreword Development is a US-based company that does not outsource any work — every feature is built by our own team.